Refund Policy
Last updated: January 29, 2024
At LaunchMailbox, we want you to be completely satisfied with our services. We offer a 14-day money-back guarantee to ensure you can try our platform with confidence.
Refundable Services
Email Delivery
Service fees for sent emails
✓ Refundable
Mailbox Hosting
Monthly mailbox fees
✓ Refundable
Domain Registration
Fees paid to Namecheap
✗ Non-Refundable
(paid directly to domain registrar)
Refund Process
1. Request Submission
Send an email to hello@launchmailbox.com with your registered email address and state that you would like to request a refund within the 14-day period.
2. Review Process
Our team will review your refund request and respond within 48 hours. We'll verify the eligibility of your refund based on the purchase date and services used.
3. Refund Processing
If your request is approved, the refund will be processed to your original payment method. The time to receive your refund may vary depending on your payment provider.
Contact Us
If you have any questions about our refund policy, please contact us:
- By email: hello@launchmailbox.com