Creating Mailboxes on LaunchMailbox

Prerequisites

Before creating mailboxes, ensure you have:

Accessing the Mailbox Creation Interface

  1. Navigate to the "Mailboxes" section using the left menu
  2. For new users with no existing mailboxes:
    • Look for the "Create a Mailbox" link in the center of the screen
  3. For users with existing mailboxes:
    • Click the "Create a Mailbox" button in the top right corner of the mailbox list

Mailboxes section showing empty state

Mailbox Limitations

⚠️ Important: Each sending domain is limited to a maximum of 10 mailboxes. This limitation is deliberately implemented to protect your domain reputation and ensure better email deliverability. Having too many mailboxes on a single domain can trigger spam filters and result in your emails being blocked.

Available Mailbox Creation Methods

LaunchMailbox offers three methods for creating mailboxes:

1. Single Mailbox Creation

Create individual mailboxes with custom details:

FieldDescriptionExample
Person NameFull name of the mailbox ownerJohn Doe
Mailbox NameUsername portion of the email addressjohn.doe
Sending DomainSelect from your registered domainsyourdomain.com

Single mailbox creation form with all fields visible

2. Bulk Mailbox Creation

Quickly generate multiple mailboxes:

  1. Select a sending domain from the available options
  2. Click the creation button
  3. LaunchMailbox automatically generates mailboxes with randomized information up to the maximum limit of 10 mailboxes per domain

💡 Pro Tip: Bulk creation is perfect when you need to quickly set up all available mailbox slots for a domain without manual configuration. Remember that you can always delete mailboxes later if you need to make changes.

3. External Mailbox Import

Import existing mailboxes from other providers:

  1. Prepare your CSV file with the following required headers:
email_address, smtp_host, smtp_port, smtp_username, smtp_password, imap_host, imap_port, imap_username, imap_password, first_name, last_name
  1. Enter your mailbox data in CSV format
  2. Submit the import

⚠️ Important: Ensure your CSV file includes all required columns, even if some fields are empty. The header names must match exactly as shown above.

CSV import interface with example data

After Creation

Upon successful creation:

  • For single and bulk mailboxes: The system automatically configures everything
  • You'll be redirected to the mailbox list page
  • All your mailboxes will be displayed with their status

Next Steps

Once your mailboxes are set up, you're ready to start creating and running email campaigns.