Messages Section: Managing Your Email Responses

The Messages section in LaunchMailbox is your central hub for monitoring and managing all incoming replies to your email campaigns. This guide will walk you through how to effectively use this feature to track and manage your email responses.

Accessing the Messages Section

  1. Look for the "Messages" link in the left navigation panel
  2. You'll notice a counter next to the link showing the total number of emails received
  3. Click on the link to access the message management screen

[SCREENSHOT: Left navigation panel showing Messages link with counter]

Understanding the Interface

The Messages section is divided into two main areas:

AreaDescription
Left PanelDisplays a list of all received emails
Right PanelShows the content of the selected email

Full Messages interface showing both panels

Key Features

Filtering Messages by Mailbox

Pro Tip: Use the mailbox filter to focus on responses for specific campaigns or team members.

  1. Locate the mailbox dropdown menu at the top of the left panel
  2. Click to open the dropdown
  3. Select a specific mailbox from the list, or keep "All Mailboxes" to view everything

Mailbox filter dropdown showing options

Reading Messages

To read a message:

  1. Click on any email in the left panel list
  2. The full message content will appear in the right panel
  3. You can scroll through the message if it's longer than the viewing area

Searching Through Messages

LaunchMailbox provides powerful search capabilities to help you find specific messages:

  1. Find the search bar at the top of the messages list
  2. Type your search terms
  3. Results will automatically filter as you type
  4. The search looks through:
    • Subject lines
    • Email content
    • Sender information
    • Date information

Best Practices

  • Regular Monitoring: Check your Messages section daily to ensure timely responses to important replies
  • Use Filters: Leverage the mailbox filter to manage responses for different campaigns separately
  • Search Effectively: Use specific keywords when searching to find relevant messages quickly

Note: All incoming replies are automatically organized and stored in the Messages section, ensuring you never miss a response from your campaigns.